Burnout level of a bank’s call centre employee and affecting factors

Objective: This study was carried out with the aim of exploring the relationship between burnout and personal characteristics and workplace environment factors in call center employees. Method: The research was conducted between February and April 2011 in a private bank located in Istanbul using descriptive design. Population consists of call center employees in bank and 201 volunteers participated in the study. Data were collected by using questionnaire form prepared by researchers and Maslach Burnout Inventory. Data were analyzed with descriptive statistics, independent samples t, ANOVA, Mann-Whitney U, Kruskal Wallis test and logistic regression. Significance was set at p<0.05 and confidence interval estimated at that 95% level. Results: The mean age of respondents was 36.84±13.22 with a range from 20 to 46 years. Most participants were female (77.1%), and graduate degree (52.2%). The average emotional exhaustion scores of the employees were at middle range. The emotional exhaustion risks of those who experience stress due to their work were found OR=11.50 (95% CI 2.45-28.57) times higher than those who do not experiencing any stress. The average depersonalization scores at the low range. Depersonalization scores of those having tinnitus were OR=7.35 (95% CI 1.41-8.51) times higher than those who do not have such a problem. The average personal accomplishment scores were at the low range and men’s scores were found OR=5.87 (95% CI 1.25-8.29) times less than women’s and also, the scores of those who have headache were OR=8.38 (95% CI 1.74-18.44) times less than those who do not have headache. Conclusion: Work-based stress, male gender, and headache factors that affects burnou

Paternalistic Leadership Scale Turkish Adaptation a Validity – Reliability Study

The first step towards discussing a phenomenon or a concept in depth and with powerful scientific principles and methodology is to develop, adapt and utilize tools that accurately measure and discover the problem. For this purpose, the present study concentrated on paternalistic leadership, which is a new concept in the field of management, and reliability and validity studies on the scale (PLS) that was used to assess paternalistic leadership by Cheng et al. (2004) were conducted to add the scale to the national literature. The study was conducted on the data collected from 326 (EFA) + 255 (CFA) research assistants to determine the validity of the scale. In a determination of the reliability of the scale, item-total point correlations and Cronbach&rsquo;s Alpha internal consistency coefficient were used. In order to determine how the scale works in different cultural and qualitative samples, the adaptation version was discussed by comparing with the previous factor analysis studies of the PLS. The analysis showed that adaptation version of the PLS, with the structure of its 3 sub-dimensional and 23-items, will able to be used in studies aiming to determine the characteristics of paternalistic leadership in the organizational structure and management processes of universities for the researchers working in the field of higher education

The correlation of choroidal thickness and ocular pulse amplitude in non-exudatıve age-related macular degeneration

Introduction: The choroid is involved in the pathogenesis of various retinal diseases, including age-related macular degeneration (AMD). The ocular pulse amplitude (OPA) gives useful information about intraocular blood flow and is an indirect indicator of choroidal perfusion. In this study, we aimed to assess the correlation between the OPA and choroidal thickness (CT) in the eyes of healthy individuals and of individuals with non-exudative early stage AMD. Materials and Method: Fourty-four eyes of 44 non-exudative AMD patients and 41 age-matched eyes of 41 healthy individuals were included in the study. All eyes underwent a detailed ophthalmic evaluation, including axial length (AL) and ocular pulse amplitude (OPA) measurements. The CT was measured using optical coherence tomography. Parameters were compared between the two groups and correlation between OPA and CT was assessed. Results: The mean subfoveal, foveal, and parafoveal CT were 245.82 +/- 24.29 mu m, 230.66 +/- 23.44 mu m, 219.55 +/- 25.39 mu m in AMD group, respectively. The corresponding values were 278.44 +/- 34.18 mu m, 263.76 +/- 32.45 mu m, and 253.79 +/- 34.81 mu m in control group, respectively. The mean ages of groups were 69.6 +/- 8.97 years, and 65.0 +/- 5.89 years, respectively. The mean OPA was 3.43 +/- 1.14mmHg and 3.49 +/- 1.12mmHg, respectively. The average CT in AMD patients were significantly lower than the control group in all three regions (subfoveal- foveal- parafoveal) (all p<0,001). In controls, there was a moderate positive correlation between the OPA and CT in the three segments (p=0.002, 0.009, and 0.003; respectively). However only the foveal CT showed significant positive correlation with the OPA in AMD group (p=0.047). Conclusion: Our results showed a considerable correlation between ocular pulse amplitude and choroidal thickness in healthy subject. In non-exudative AMD group, there was a weak correlation between them. It can be hypothesized that; in patients with AMD, degeneration and/or thinning of choroidal pattern is a reason for this result

Correlation of [18F]FDG PET activity with expressions of Ki-67 in non-small-cell lung cancer

Background: Lung carcinoma is the most commonly diagnosed cancer throughout the world and is the leading cause of cancer-related deaths. Non-small cell lung cancer (NSCLC) accounts for up to 80% of newly diagnosed lung cancer cases. This study aimed to investigate the relationship between Ki-67 proliferation index (PI) and the maximum standardized uptake value (SUVmax) obtained from [18F]FDG PET/CT in NSCLCs and whether prognosis was predicted with SUVmax values.Material and methods: This retrospective study included biopsy and resection materials of 41 patients, who were examined in the pathology laboratory of Konya Training and Research Hospital between January 2010 and December 2019, and diagnosed with NSCLC, and whose [18F]FDG PET/CT images were present.Results: There was no significant difference between histopathological subtypes in terms of age (p = 0.077), Ki-67 PI (p = 0.454), and SUVmax (p = 0.143). No correlation was observed between Ki-67 PI and SUVmax values obtained from [18F]FDG PET/CT (p = 0.338, r = 0.153). There was no significant correlation between Ki-67 PI and tumor diameter (p = 0.531). The SUVmax value was found to be lower (12.78 ± 6.14) in tumors measuring ≤ 2.5 in diameter and higher (18.46 ± 7.81) in tumors measuring &gt; 2.5 cm (p = 0.027). Metastases not proven histopathologically but detected in [18F]FDG PET/CT were found to have no significant correlation with Ki-67 and SUVmax values (p = 0.881, p = 0.837).Conclusions: This study showed that there was no significant relationship between Ki-67 PI and SUVmax value obtained from [18F]FDG PET/CT in NSCLC tumors

The retrospective evaluation of patientswith acute bronchiolitis

Amaç: Bronsiolit, küçük hava yollarının inflamatuar obstrüksiyonundan kaynaklanan ve özellikle 6 aydan küçük çocuklarda en sık hospitalizasyon nedeni olan bir hastalıktır. Bu çalısmada, klinigimize bronsiolit nedeniyle kabul edilen olguların demografik özellikleri, klinik bulguları, tedavisi ve prognozu analiz edildi. Bulgular: Olguların %59,7'si (n=40) erkek, %40,3'ü (n=37) kız olup, %40,3'ü kıs, %29,9'u ilkbahar, %23,9'u sonbahar, %6'sı yaz mevsiminde hastanemize kabul edildi. En büyük hasta gurubunu 3-6 aylık bebekler (%35,8) olusturmaktaydı. Ilk basvuru sikayetleri %85'inde öksürük, %53,7'sinde hırıltı ve %34,3'ünde atesti. Atopi öyküsü üç ve daha fazla atak geçirenlerde %41.6, bir ve iki atak geçirenlerde %20olarak saptandı. Sonuç: Ailede atopi öyküsü bulunmasının bronsiolitli olgularda atak sayısını ve steroid gereksinimini arttırdıgı görüldü.Aim: Bronchiolitis is an under respiratory tract disorder which is caused by the inflammatory obstruction of the small airways. It is also the most common reason for hospitalization of children younger than 6 months. In this study, demographic characteristics, clinical symptoms, treatment and prognoses of patients who had been admitted to our clinic due to bronchiolitis were investigated. Findings: 59.7% of patients were male, and 40.3% were female. 40.3% were admitted to our hospital in winter, 29.5% in spring, 23.6% in fall and 6% in summer. The largest group of patients consisted of infants between 3-6 months (35.9%). Initial complaints were coughing in 85%, wheezing in 53.7% and fever in 34.3%. Of the patients history of atopy was determined more frequently (41.6%) among those who suffered from three or more attacks compared with patients who experienced one to two attacks (20%). Result: A history of atopy in the patient's family increases the number of bronchiolitis attacks and the need for steroid

Depressive Temperament in Relatives of Patients with Schizophrenia Is Associated with Suicidality in Patients with Schizophrenia

Conclusion: Suicidality in schizophrenia is related with relatives' affective temperaments and patients' own positive symptom scores. The relationship between suicidal thoughts and depressive temperament is high lightened in this stud

TECHNOLOGY AND DESIGN EDUCATION IN EUROPEAN UNION HARMONIZATION PROCESS

Kitle iletisim araçlarının yaygınlastığı ekonomik, kültürel ve siyasal düzeyde dünya toplumlarının iç içe girdiği bir dünya da yasamaktayız. Böyle bir toplumda da en önemli rolü teknoloji üstlenmektedir. &#272;çinde yasadığımız yüz yılda çağı yakalamak ve çağın gereklerini yerine getirebilmek teknoloji ile yakından iliskilidir. Bunun farkında olan ülkelerde sadece teknolojiyi kullanabilen değil aynı zamanda teknolojiyi üretebilen, karsılasılan problemlere pratik ve akılcı çözümler üreten, düsünmeyi bilen, sorgulayabilen, olaylara farklı bakıs açıları yakalayabilen nesiller yetistirebilmenin savasını vermektedir. Bunu basarabilmek için de eğitimin daha ilk yıllarında öğrencilerini teknoloji kültürü ile tanıstırmaktadırlar. Bu durumda da teknoloji kültürü ile yetisen bireylerin olaylara daha farklı açıdan bakabilmeleri, problem çözme kabiliyeti kazanmaları, pratik çözümler gelistirebilmeleri ve teknolojik tasarımlar ortaya koyabilmeleri kısaca çağın gerisinde kalmadan çağa ayak uydurabilmeleri kolaylasmaktadır. Bu çalısmada, tüm bu gelismeleri sağlayabilmek için temel kabul edilen teknoloji eğitimi tanıtılmaktadır. Ayrıca basta Amerika Birlesik Devletleri olmak üzere ABD eğitim standartlarına ulasma çabasında olan AB ülkelerindeki Teknoloji eğitimi konusunda ilerleme kaydetmis belirli ülkeler (&#272;ngiltere, &#272;rlanda, &#272;spanya, Almanya, Fransa) ve Türkiye'deki Teknoloji Eğitimi yaklasımları incelenmektedir. Bu çalısmanın amacı, teknoloji eğitiminin AB'ye girme çabasında olan ülkemizdeki durumu ile ABD ve AB ülkelerindeki durumu ve programlarını incelemek ve ülkemizde uygulanan programla karsılastırarak farklılıkları ortaya çıkarmaktır.We are living in a globalizing world where the mass media becomes widespread and the economic, cultural and politic borders between the world societies disappear. In such a society, the biggest part is taken by technology. In our century, catching up with the era is closely related to technology. Countries that are aware of this fact make great efforts to grow up generations who can not only use the technology, but also create it, propose practical and rationalist solutions for the problems they encounter, who know how to think and who can question the facts, and obtain different standpoints. In order to achieve this, they introduce the technology culture to their students at the early years of their education. In this way, it gets easier for individuals that are grown with a technological culture to view situations through different perspectives, gain problem-solving ability, develop practical solutions and create technological designs, that is, in summary, to keep up with the times and not to get out of date. This study introduces technology education which is acknowledged to be essential in order to provide all these advancements. Also an analysis is made on Technology Education approches especially in the United States of America, in the EU countries that have made great progress in their efforts to achieve the USA educational standards, and in Turkey. The aim of the study is to examine the situation of technology education and the related programs in our country that makes efforts for entrance to the EU, in the USA and the EU countries, and to reveal the differences by comparing the programs in Turkey with the programs in others

Analysis of noise sources and selection of ear protector in a coal mine

In this study, the noise sources to which a coal miner, who works at the Kurul panel of Kilimli Colliery, Zonguldak, was exposed were investigated. These sources were positioned at different points from the surface to the workface. Noise levels were measured according to the working periods of the coal miners around the machines. The results were evaluated under the Turkish Noise Regulation. The critical exposure times in which the coal miners could work without the use of personal protective equipment were examined according to the noise values to which they were exposed. In addition, the personal noise exposure values of the machine operators (boring machine, electro-hydraulic drill, and pick hammer) were determined during the development works. Two different types of noise measurements, with a microphone at the ear level and inside the ear protector, were conducted. The results obtained when the microphone of the personal dosimeter was at ear level, were found to be 15 dBA higher than those when the microphone was inside the ear protector. As a result, the selection methods of ear protectors were analyzed. Recommendations were given for those working on the risky tasks at the panel